XM Satellite Radio

After your credit card is declined you would probably assume that your account would be canceled. However this assumption is incorrect. A year after the credit card was no longer b...

Have spoken to 4 different XIM customer service "representatives" in the last 4 months after receiving bills for the new yr. I no longer want the service and haven't paid to exten...

If you were thinking about subscribing to XM Radio - DON'T. It's just not worth it. While the radio service itself may be pretty good, XM Customer Service sucks. It is without a...

XM is charging me an "invoice fee" of $2.00/billing cycle. I called them and said don't send me statements. I do not want to be charged that fee. I said I would check my account qu...

Do not do business with XM radio. I have never been turned over to a collection agency and my credit score is 790 but I got a letter from EOS CCA telling me I owe $35+ for a subscr...

XM is the worst company and I am shocked that they are getting away with cheating their customers... After trying to cancel with their customer service representatives numerous tim...

XM Radio refuses to quit charging my account, I have been calling them for 9 months and they continue to tell me that they see that I requested to cancel my account, but it is stil...

XM Satellite may have taken over first place in the ongoing battle for the worst customer service, and the thing is, I love their product. It's no mystery as to why XM's st...

I had changed credit cards for my billing. 18 months later, they tried to bill my old and expired card that I had removed. I started getting emails that my credit card did not go...

TWO MONTHS BEFORE MY XM SATELITE SERVICE WOULD TERMINATE I ATTEMPED OVER TWENTY TIMES TO CALL XM TO CANCEL MY SERVICE AND THEY WOULD NOT AWNSER PHONE.SO i WROTE A LETTER TO CANCEL ...

I've had XM for many years. When they merged with Sirius, I lost my favorite channel but stayed with the program. I just got a notice from my bank that I have been charged almo...

Ever since Sirius got involved with XM Radio, their customer service went down hill. Not saying that XM ran a tight ship. However Serius has taken their customer service to an al...

We were charged $43.05 for 3 months for one radio in May 2011. That's $172.20 per year. Way too much for our liking so I called XM customer service to either have the account can...

I work for a trucking company and I just received a bill in my name saying I owe the bill. Since I do oversee the trucks and their radios, and almost all 70 trucks have XM, I gues...

I have been a loyal XM radio listener for years. Now, I am mad as *** and will do all that I can punish XM Radio for treating me this way. Here is my horror situation in a capsul...

I solved my problem. I will try to help others Fax everyday to this # 877-201-7943 all of your proof. You will get no response. Email everyday to listenercare@siriusxm.com. They w...

I received XM Radio Service when I pucheased a new car, liked the service and renewed after the free trial period. At the end of the first year service I called and cancelled the s...

Despite only agreeing to a one year pre-paid contract with XM (one year ago) my Visa has been billed for a second year with a 30% price increase... This despite telling XM reps re...

Scott A. GreensteinPresident and CEO – Sirus XM Radio1221 Avenue of the Americas 36th FloorNew York, NY 10020Dear Scott,I have to hand i...

Today is October 25, 2010. After no less than 5.5 hours on the telephone with XM Canada over the past week, I am left with the most sour taste and still a non functioning radio se...

Xmradio called me to renew my account but I told them to cancel it in July of 2010. They didn't and I recieved a bill in Sept. for $50.06. I called xm to see what it was for an...

Since the combination of XM and Sirius radio created a monoply. XM has added fees for royalties and for online listening. That was free was a radio subscription. The date on my cre...

XM has a very creative billing procedure. You'll get random bills for a variety of packages you don't want in time increments that don't make sense. Their billing sta...

A year ago I contacted XM/Sirius Radio to close my satellite radio account due to a rate increase and low usage. I was on hold for over 1 3/4 hours undergoing three agent referral...

XM Radio cust service is BS! I called to cancel my account(in an effort to lower my bills) and was offered a deal for 5 mon. @ $23. Sounds good... I was also informed that I had be...

I will never do business with XM Satellite Radio or the SIRIUS Corporation again for any product. XM Satellite Radio is trying to steal my money and their customer service can’t ...

I called to cancel my service in July, 2009. I was pre-paid through October, so the service was to be terminated on the last of the pre-paid date. After that date, they charged my ...

I purchased a one year subscription to XM Satellite Radio. One month later, I traded vehicles and transferred the balance to the new vehicle which came with a 3 month trial period....

I received a 3-month free trial period for XM Satellite Radio in my new 2010 Toyota Prius. I never used the XM. At the end of the free period, XM telephoned my husband and gave him...

When I came up for my yearly renewal of my two radios, I decided to cancel...the service is not that great, staff is very rude, understaffed, and certainly not worth the jump in su...